Hello Olivia, Everything from start to finish of our tour with your company went perfectly. Caroline was waiting for us when we arrived into Xi’an, and we immediately went to the Terra Cotta Museum. Caroline did a spectacular job for us as our tour guide for the Terra Cotta Warriors. This was my second visit there, but my friends’ first visit. I learned so much more this time than the first time, and my friends were equally impressed. I am so appreciative of your fast arrangements to get us set up with this tour, and for finding us such an excellent English speaking guide. My friends and I were completely satisfied with your service, and with our guide and driver. I will recommend you to all my friends and colleagues. Thank you again for being so understanding about PayPal. I will fix that when I get back to the US, but your willingness to proceed without the deposit is greatly appreciated. Thank you again, Olivia. I will also write up a review for you on Trip Advisor.