Hi Olivia, I apologize for taking so long to get back with you. We thoroughly enjoyed our tour! Helen was so sweet and informative. She was extremely conscientious, providing us for ideas on what to do the following day, as well as contacting our hotel to make sure our reservations were in order. Our driver, Mr. Li was excellent as well. He even accompanied us into the hotel to make sure all went well. Thank you so much. We will definitely recommend your guide service to friends who have plans to travel to Xi’an!